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Our goal is to provide a complete customer service program dedicated to meeting the needs and requirements of all our visitors. We strive to exceed your expectations, making the Toronto Eaton Centre your preferred shopping destination. Listed below is an outline of the Toronto Eaton Centre's customer service program: SERVICES AVAILABLEGuided Tours Centre Event Information Directions to Shops & Services Holiday Hours Lost and Found Centrally Located Parking Wheelchairs & Stroller Loan Guided Tours Go behind the scenes and see what it takes to run Toronto Eaton Centre! A Toronto Eaton Centre representative will provide your group with a warm welcome and short introduction to the Centre followed by a walking tour of the centre. For more information please contact Guest Services at 416-598-8560 or e-mail us at TECcares@cadillacfairview.com Centre Event Information The Toronto Eaton Centre hosts numerous community and charity events throughout the year. Our customer service staff can provide you with up-to-date information on what events are going on and what future events are scheduled to take place. Get connected at the Info Desk on Level 2! Directions to Shops & Services Our friendly, professional customer service staff have intimate knowledge of the over 250 shops and services within the Centre and are available to assist you at any time. Visit us on Level 2 for more information. Toronto Eaton Centre is in the heart of Toronto's bustling downtown core. For map and complete directions see Centre Information. Holiday Hours The Eaton Centre is open on all statutory holidays except Good Friday, Easter Sunday and Christmas Day. If you have any further questions please contact us at 416-598-8560. Lost and Found If at any time during a visit to the Toronto Eaton Centre you discover you have lost/misplaced an article, or have been separated from a member of your party, visit the customer service Info Desk on Level 2 immediately. Centrally Located Parking Bay/Dundas Parkade Daily Rates
Level 3 - 6ft 7" Yonge Parkade Located on Yonge St. enter from Shuter St
For Tenant Monthly Parking Rates, please call 416-598-8685 Wheelchairs & Stroller Loan In an effort to ensure all our customers have an opportunity to enjoy their shopping experience, FREE stroller and wheelchair loans guarantee hassle-free access to all your favourite stores and services. The Toronto Eaton Centre's wheelchair entrances and in-mall ramps offer complete mobility throughout the Centre. In order to loan a stroller or wheelchair you will need to provide a $20.00 deposit and one of the following pieces of identification: Passport, Driver's License or Permanent Resident card. Please note - some restrictions do apply on wheelchair and stroller loans.
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Guest Services