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Centre Information
Our knowledgeable Guest Services Representatives can provide you with up to the minute information on what's happening at Toronto Eaton Centre. From new store announcements and renovations to events and store promotions, you'll find out everything you need to know to make your shopping experience a pleasurable one.
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shop! card Gift card:
The perfect gift for all occasions gives you over 4,000 stores across Canada!
Good things do come in small packages! Give friends, family, coworkers or even reward yourself with the ultimate gift The Cadillac Fairview shop! card®* gift card. |
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Lost and Found
If at any time during a visit to Toronto Eaton Centre you discover you have lost/misplaced an article, or have been separated from a member of your party, visit the Guest Services Desk on Level 2 immediately. Found items are transferred to security desk where they are kept for 30 days. Unclaimed items are donated wherever possible to a suitable charity.
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Wheelchair rental
In an effort to ensure all our customers have an opportunity to enjoy their shopping experience, free wheelchair loans guarantee hassle-free access to all your favorite stores and services. Toronto Eaton Centre's wheelchair entrances and in-mall ramps offer complete mobility throughout the Centre. In order to loan a wheelchair you will need to provide one of the following pieces of identification: Passport, Driver's License or Permanent Resident card.
*Please note a $20.00 deposit is required for wheelchairs. Upon return of equipment borrowed, the full deposit will be returned. Some restrictions do apply on wheelchair loans, visit the Guest Services Desk on Level 2 or contact us at (416) 598-8560 for more information
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First Aid
From band aids to ambulances, Guest services works in partnership with our Life and Safety Team to ensure the safety of your visit is a priority. We can provide you with a band aid for scratches or an ambulance for emergencies.
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Taxi
Need a taxi? Stop by the Guest Services Desk and the staff will be happy to assist you in calling one for you.
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Service Ontario Kiosk
Access government services and products like plate sticker renewal, fine payments, address change
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Parking
Our Parking Facilities are fully automated and can accommodate over 1300 vehicles.
All payment is accepted via our automated paystations located in the elevator lobbies throughout the parking facility.
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Bike Spaces
The Bay/Dundas parking facility has 60 free bike spaces available on a first come first serve basis
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Strollers will be coming soon to the Toronto Eaton Centre
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Zip Car Rental Program
Toronto Eaton Centre has found a greener and cleaner way to zip around with Zip Cars (located in both our parking facilities). For more information, click on the logo! |
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Toronto Transit Commission
Toronto Eaton Centre is directly accessible by two subway stations as well as multiple streetcar and bus routes. Click the logo to plan your trip or find out more.
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Wi-Fi
Wi-Fi is available in several locations in the Toronto Eaton Centre:
• Apple Located on level 3
• McDonalds Restaurant located on level 3
• Second Cup located on level 3
• Starbucks (Indigo and Best Buy locations)
• Conditions apply see store for details
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Dining
We have 5 dynamic dine in restaurants as well our food court which offer a wide variety of choices sure to please your palate. |
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Public telephones
Conveniently located throughout the centre |