Toronto Eaton Centre Jobs 

Retail Jobs at Toronto Eaton Centre 

Toronto Eaton Centre offers lots of opportunities if you are looking for an exciting career in retail. See current part-time and full-time job openings.

 

Product Advisor, Microsoft Retail

Microsoft
Posted: Wednesday, July 30, 2014

Job Description
Title: Product Advisor
Department: Field
Reports to: Store Manager


Microsoft Retail Overview
:          Our Passion Unites Us!

What do Microsoft employees have in common? The answer is passion – passion for life, for creating quality products and services, for great customer experience and for the people who count on us to help them realize their potential. 

In Microsoft Retail, we're looking for high energy people who thrive on delivering the best customer experience possible. Warm and casual, yet knowledgeable and current, we live to delight our customers every time they visit.


Job Summary:

As a Microsoft Retail Product Advisor, you will serve as a friendly and insightful primary point of contact for our customers. Your customer relationship and total solution selling abilities will earn the trust of customers and coworkers alike as you engage, educate, excite, and empower those around you.


Summary of essential job functions:

  • Help customers discover, enable, and implement high value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations.
  • Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
  • Present total solution offerings and sales support based upon each customer’s unique needs, both before and after the sale.
  • Maintain expert level product knowledge in all Microsoft retail products, devices, and services offerings.
  • Continuously learn through others, self- educate, share specialized knowledge, and expertly demonstrate and present the newest product and service offerings across all devices.
  • Collaborate with peers, store leaders, corporate, and field team members in the development of the necessary tools and program offerings that will lead to long-term relationships with elated customers.
  • Must be able to work a regular schedule as required by the needs of the business.
  • Must be able to move about the store.

·         Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!) 


Skills/Abilities preferred

  • Passion for and usage of Microsoft products and technology.

·         Superior customer service/people rapport building skills, both 1:1 and in a group environment.

·         Detail-oriented with excellent written and verbal communication skills.

·         Problem-solving, presentation skills, and multi-tasking ability.

  • Teaching or training experience.
  • Prior experience selling technology or other consumer products.
  • Thrive in a fast paced, dynamic, public facing environment.
  • Team player and ability to get along with others.
  • College degree and/or equivalent work experience.

 

Basic qualifications:

  • 1 year previous retail sales, hospitality, or high level customer service experience.

 

Benefits of working in Microsoft Retail:

Microsoft values different life experiences and viewpoints. We seek out people from diverse backgrounds and encourage them to take risks and approach challenges unconventionally. At Microsoft, we believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees. Our workforce reflects the growing diversity of our communities and the global marketplace.

In Microsoft Retail, we will invest in your learning and development, while encouraging you to make the most of your Microsoft Retail Career.  So if you have an aptitude for learning and acquiring skills, a passion for people and technology – we want to hear from you!

 

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


Services Advisor, Microsoft Retail

Microsoft
Posted: Wednesday, July 30, 2014

Job Description
Title: Services Advisor
Department: Field
Reports to: Store Manager


Microsoft Retail Overview
:          Our Passion Unites Us!

What do Microsoft employees have in common? The answer is passion – passion for life, for creating quality products and services, for great customer experience and for the people who count on us to help them realize their potential. 

In Microsoft Retail, we're looking for high energy people who thrive on delivering the best customer experience possible. Warm and casual, yet knowledgeable and current, we live to delight our customers every time they visit.


Job Summary:

As a Microsoft Retail Services Advisor, you will help both individual and business consumers; realize their full potential through accelerated adoption and productive use of Microsoft technologies and services. Your customer relationship and problem solving abilities will earn the trust of customers and coworkers alike as you engage, educate, excite, and empower those around you.

Summary of essential job functions:

  • Help customers discover, enable, and implement high value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations.
  • Troubleshoot and provide timely resolution to all customer software and hardware issues.
  • Identify and communicate potentially complex repair situations to store leadership and original equipment manufacturers or other partners as appropriate.
  • Maintain an elite level of product knowledge in all Microsoft retail products, devices, and services offerings.
  • Continuously learn through others, self- educate, share specialized knowledge, and expertly demonstrate and present the newest product and service offerings across all devices.
  • Flawlessly execute the sales and service strategies of the Microsoft Retail organization.
  • Be the in-store example of the Microsoft vision of the customer relationship.
  • Collaborate with peers, store leaders, corporate, and field team members in the development of the necessary tools and program offerings that will lead to long-term relationships with elated customers.
  • Must be able to work a regular schedule as required by the needs of the business.
  • Must be able to move about the store.

·         Lifting/carrying (loading and unloading all those great products and carrying purchases out for our customers will be required!)
 

Skills/Abilities preferred

  • Passion for and usage of Microsoft products and technology.

·         Superior customer service/people rapport building skills, both 1:1 and in a group environment.

·         Detail-oriented with excellent written and verbal communication skills.

·         Exemplary presentation skills.

·         Problem-solving skills and multi-tasking ability.

  • Microsoft and/or other technology certifications are a plus.
  • Teaching or training experience.
  • Prior experience selling technology.
  • Thrive in a fast paced, dynamic, public facing environment.
  • Team player and ability to get along with others.
  • College degree and/or equivalent work experience.

 

Basic qualifications:

  • 1 year previous retail sales, hospitality, or high level customer service experience.

Benefits of working in Microsoft Retail:

Microsoft values different life experiences and viewpoints. We seek out people from diverse backgrounds and encourage them to take risks and approach challenges unconventionally. At Microsoft, we believe that diversity enriches our performance and products, the communities where we live and work, and the lives of our employees. Our workforce reflects the growing diversity of our communities and the global marketplace.

In Microsoft Retail, we will invest in your learning and development, while encouraging you to make the most of your Microsoft Retail Career.  So if you have an aptitude for learning and acquiring skills, a passion for people and technology – we want to hear from you!

 

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

 

Store Manager & Sales Associates/Stylists

honey
Posted: Monday, July 28, 2014

Calling all experienced fashion Managers & Stylists - honey is excited to bring our store experience to Toronto Eaton Centre!
 
Interested candidates should submit a current resume to hr@shophoney.com indicating position sought in the heading. Please note, only qualified individuals will be contacted.
 
Store Manager

The honey Store Manager must understand the business of fashion and set an example to all by providing exceptional sales and customer service. The manager seeks ways to build relationships with customers and develops associates to build clientele and increase sales. At honey the manager is responsible for retail sales in all aspects including customer service, orderly and appealing merchandise presentation, staff training, motivating and communication, housekeeping, upholding company policies and procedures, managing supplies and cash. The Manager should lead and inspire the team.

Job Description:

  • Must ensure that store achieves sales goals
  • Exhibit sales leadership 
  • Plan and direct daily store operations - inventory procedures, cash controls etc to minimize store losses
  • Manage staff and assign duties and ensure adequate staff levels at all times
  • Train and motivate all employees in sales, customer service and product knowledge
  • Ensure that honey image is maintained in merchandising and visuals as well as housekeeping standards
  • Adhere to company policies and procedures 
  • Provide excellent customer service in order to build clientele and to help in loss prevention
  • Monitor clientele books and coach staff to improve clientele skills
  • Resolve problems that arise such as customer complaints 
  • Cultivate an environment that excites and welcomes the customer and encourages sales

 
Knowledge, Skills and Abilities:

  • Effective communication, organization and leadership skills
  • Demonstrated Sales excellence
  • 3-5 years experience in retail fashion management preferably in a clientele environment
  • Fashion/brand aware
  • High energy, enthusiastic - thrive in a fast paced atmosphere
  • Customer service oriented
  • Ability to solve problems and make good business decisions
  • Ability to build positive business relationships
  • Physical mobility to work for extended periods , standing, walking, handling merchandise and supplies
  • Able to maintain strong relationships with store and head office personnel, assisting customers and working as a team
  • Sense of urgency
  • Computer skills
  • Ability to work varied days/hours, including evenings, weekends and holidays as
    Required; Managers are expected to work 44 hours per week - 2 evenings and 1 day on the weekend

This job description is not all inclusive and may change from time to time to meet the needs of the business.
A honey manager will enhance the brand image of the store and products and will positively impact sales and the customer experience


Sales Associates/Stylist
 
The honey Sales Associate/Stylist is passionate and proud of honey and our product. She is brand aware and interested in the business of fashion. The Sales Associate will assist store management by providing excellence in sales and service leadership. The Sales Associate seeks ways to build relationships with clientele and achieve and exceed sales targets. She is energetic, hardworking and embodies the honey spirit.

Job Description:

  • Ensure that each customer receives outstanding customer service by providing a friendly environment including greeting and acknowledging every customer, and maintaining solid product knowledge
  • Focus on meeting individual sales targets and store sales goals
  • Adheres to company policies and follows up on accurate execution of store operations, opening and closing procedures
  • Proactively develop the sale by selecting an appropriate range of options for the customer, overcome objections and offer additional items
  • Develop clientele and follow-up with them to increase sales
  • Assist in maintaining high standards of visual presentation and housekeeping within the store
  • Assist in replenishing and preparing merchandise to be floor ready when required
  • Report suspicious activity, cash or stock losses to store management
  • Actively participate in staff training sessions
  • Any other tasks as assigned by store management

Knowledge, Skills and Abilities:

  • Demonstrated sales ability
  • Responsible, reliable with a professional approach to colleagues and customers
  • Ability to clearly communicate with colleagues and customers
  • 1-2 years retail sales experience
  • Fashion/brand aware
  • High energy - thrive in a fast paced environment
  • Customer service oriented
  • Physical mobility to work for extended periods - standing ,walking handling merchandise and supplies
  • Ability to work varied days/ hours, including evenings weekends and holidays as needed

Want to Work for Cadillac Fairview?

As one of North America’s largest investors, owners and managers of commercial real estate, Cadillac Fairview is an industry leader that rewards people for innovation, knowledge and integrity. Our vision is to be the most dynamic real estate organization in the market by exceeding the expectations of our customers, colleagues and stakeholders in an entrepreneurial working environment.

To view current job postings for Cadillac Fairview please click here.