Cadillac Fairview

Careers

• Apple Retail Stores

  
  

  Posted: Tuesday, August 31, 2010
  Type: Part Time
  Start Date: Tuesday, August 31, 2010

  Much more than just a place for amazing products, the Apple Retail Store serves a dazzling range of needs for its customers. Not only can users can get hands-on experience with everything Apple, they can also benefit from personal training, group learning, and friendly technical support. And each Apple retail location plays a vibrant role in its community as a gathering place.
  
  Specialist (Full Time & Part Time)
  Apple Specialists are at the heart of our reputation for extraordinary customer service. You love people. Have an encyclopedic knowledge of all things Apple. And can translate technology-speak into everyday language. You're ready to not just serve up information, but also inspire the next generation of Mac, iPod, iPhone, and Apple TV fans.
  A position you'll love:
  • Translating "techno-speak" into layman's terms. • Developing complete solutions based on customers' specific needs. • Inspiring a whole new generation of Apple enthusiasts with our training and
  support services. • Getting customers excited about present and future Apple products. • Providing an amazing, personalized shopping experience to each and every
  customer. • Working with amazing people in the coolest stores selling the coolest products.
  
  Expert (Full Time)
  You've gotten a taste of the retail life and you're hooked - so much so that you want to take your game to the next level. Your friends call you an expert, a savvy confident professional who has turned a passion for sales into a career. You're a role model. Get ready for a challenge where your results create the next generation of Apple fans.
  A position you'll love:
  • A career in sales where you can share your passion for Apple in a fast-paced and dynamic team environment.
  • You love working with people - it energises you. • You embrace Apple's standards of customer service and live them every day. • You like being the first person around to touch new technology. And you like to
  share that knowledge. • You love learning. And you'll learn from people every day.
  You've gotten a taste of the retail life and you're hooked - so much so that you want to take your game to the next level. Your friends call you an expert, a savvy confident
  professional who has turned a passion for sales into a career. You're a role model. Get ready for a challenge where your results create the next generation of Apple fans.
  
  Creative (Full Time)
  Apple Creatives believe that anything is possible if you put your Mac to it - and they want the world to know it. If you've mastered Apple pro and consumer applications, you can share your expertise through workshops and one-to-one customer training. This is a great place for digital artists of all kinds, including photographers, filmmakers, musicians, editors, and web designers.
  A position you'll love:
  • Providing personal, one-on-one training and adjusting your teaching style and pace to meet the needs of the individual.
  • Conducting presentations and workshops using Apple-approved training techniques and materials.
  • Being one of the go-to people for creative tools knowledge in the store. • Patiently showing customers such basic computing skills as double-clicking,
  using the Internet, organizing photos, and creating simple websites. • Teaching our customers how to make a movie, record a song, draw digitally or
  edit photos. Or perhaps teach a new user how to use a mouse for the first time.
  
  Genius (Full Time)
  As a friendly face behind the Genius Bar, you'll be able to take the thorniest questions and answer them in plain old English. Troubleshoot hardware and software. Provide basic customer training. And perform timely repairs. All of which make for some very happy customers. Last but not least, you'll serve as a resident expert and coach for your sales assistant colleagues.
  A position you'll love:
  • Solving problems-things happen and you're there to fix them. • Providing frontline customer support at the Genius Bar, including hardware and
  software troubleshooting and diagnosis. • Troubleshooting and repairing Apple hardware and software. • Juggling customer and product issues with a genuine sense of urgency. • Turning around repairs to customers as quickly as possible. • Being one of the go-to people for technical knowledge in the store. • Having passion about customer service and a commitment to exceeding
  expectations.
  Apply Now! http://www.apple.com/jobs/ca/retail.html View Full Job Posting